1. Introduction
Alphafab Engineers LLP (“Alphafab,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store, disclose, and protect information when you visit our website, contact us, submit an enquiry, request a quotation, or communicate with us about our products and services.
Our website supports enquiries relating to industrial electrical panels, sheet metal fabrication, cable management systems, CNC laser cutting, precision bending, welding, powder coating, and related engineering solutions.
By using our website or providing information to us, you acknowledge the practices described in this policy, subject to your rights and applicable law.
2. Information We May Collect
The information we collect depends on how you interact with us.
A. Personal and Contact Information
When you submit an enquiry or contact our team, we may collect:
- Name
- Company or organisation name
- Business email address
- Phone or mobile number
- Business address or project location
- Job title or professional role, where provided
- Other information you voluntarily provide in your message
B. Business and Project Information
To understand and respond to your requirements, we may collect:
- Product or service requirements
- Electrical panel specifications
- Project drawings and dimensions
- Technical documents or attachments
- Quantity, budget, or delivery requirements
- Purchase-order, quotation, or project-related information
- Other details relevant to the requested products or services
Please do not share confidential technical information unless you are authorised to do so. Confidential documents may require a separate non-disclosure agreement or other written arrangements.
C. Technical and Usage Information
When you browse our website, certain technical information may be collected automatically, depending on the website configuration and technologies in use. This may include:
- IP address
- Browser type and version
- Device and operating-system information
- Pages visited and time spent on the website
- Referring website or page
- Approximate location inferred from technical information
- Website performance, security, and diagnostic information
D. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, improve performance, measure visitor activity, or support marketing where enabled.
You can manage cookies through your browser settings. Where required by law, we will seek appropriate consent before using non-essential cookies.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to product enquiries and service requests.
- To prepare quotations, proposals, and project estimates.
- To understand technical requirements and coordinate project discussions.
- To communicate about orders, manufacturing, delivery, installation, or after-sales support where applicable.
- To manage customer and supplier relationships.
- To improve website functionality, content, security, and user experience.
- To prevent fraud, misuse, unauthorised access, and security incidents.
- To maintain business records and meet applicable legal, tax, and accounting obligations.
- To send relevant business updates or promotional communications where permitted by law.
- To establish, exercise, or defend legal claims where necessary.
4. Legal Basis and Consent
Where required under applicable law, we will process personal information on a valid legal basis, such as consent, taking steps requested by you, performing a contract, complying with legal obligations, or another permitted basis.
5. How We Share Information
Alphafab Engineers LLP does not sell personal information to third parties. We may share relevant information with service providers, business partners, professional advisers, or authorities when reasonably necessary and permitted by law.
6. Third-Party Services and External Links
Our website may contain links or integrations involving third-party services, such as Google Maps, WhatsApp, and social media platforms. When you use these features, the relevant third party may process information according to its own privacy policy.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing customer relationships, fulfilling contractual obligations, and complying with applicable law.
8. Data Security
We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
9. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion. To make a request, contact us using the details below.
10. Marketing Communications
If you no longer wish to receive promotional communications, you may request to opt out by contacting us at any time.
11. Children's Privacy
Our website and industrial business services are intended for business users and a general audience, not specifically for children.
12. International Data Transfers
Where personal information is transferred or made accessible across borders, we will follow applicable Indian data-protection requirements and safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revised policy will be published on this page with an updated “Last Updated” date.
14. Contact Us and Privacy Grievances
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Alphafab Engineers LLP
- Website: www.alphafab.in
- Email: marketing@alphafab.co.in
- Phone: +91 92899 85392
- Address: C 127, C Block, Sector 65, Noida, Uttar Pradesh 201309